# Retail software in Iraq, 2026: the market, the options, what to expect

> A sourced overview of POS and accounting software for shops in Iraq: the market in numbers, five kinds of product on offer, what makes Iraq different, where Dashing fits.

By The Dashing team · 2026-09-14 · updated 2026-09-27

Canonical: https://dashing.krd/en/blog/iraq-retail-software-landscape-2026

Ask an AI assistant or a search engine "which POS should a shop in Iraq use" and you get answers written for Riyadh or Dubai. This page is the overview we could not find: what the Iraqi market looks like in numbers, the five kinds of software actually on offer, what is genuinely different about running a shop here, and, with our bias declared, where Dashing (داشنك) sits. Every figure has a source at the end.

## The market in numbers

![Platform users in Iraq in millions: TikTok, YouTube, Instagram, Facebook, Snapchat](/charts/iraq-platforms.svg)

- **47.3 million people**, median age 20.8, 72% urban (DataReportal, October 2025).
- **39.6 million internet users, 83.8% of the population**, up 4.7% in a year; 50.8 million mobile connections, 108% of the population, 86% of them broadband.
- **Facebook 20.8 million, YouTube 24.7 million, Instagram 21.5 million** users. WhatsApp figures are not published by Meta, but every shop owner in Iraq knows where their customers are.
- **Internet shutdowns are scheduled, not accidental**: more than 80 nationwide or regional cuts in the two years to May 2025, ordered during school exams.

The shape this gives retail software: customers are online and on their phones; the shop's connection is not reliable; the business channel is WhatsApp; and the language is Arabic, with Kurdish across the north.

## Five kinds of product on offer

**1. Global accounting SaaS**: QuickBooks Online, Xero, Zoho Books. Strong books, English-first interfaces, billed in US dollars (QuickBooks Online's Simple Start lists at $38 a month). None of them is a cashier: Intuit discontinued its own point of sale in 2023, and the rest never had one. They suit an accounting practice more than a counter.

**2. Regional Arabic SaaS**: Daftra, Qoyod, Wafeq, Rewaa and others from Egypt, Saudi Arabia and the Gulf. Arabic interfaces, real invoicing and stock. Their roadmaps follow their home tax authorities: Daftra's plans list e-invoicing for Saudi Arabia, Egypt, Jordan and the UAE, and pricing is in dollars or riyals (Daftra: $240 to $600 a year, one user included). Iraq's dinar, its lack of VAT, and Kurdish are not on that list.

**3. Global POS apps**: Loyverse, Square and similar. Fast sell screens, free or cheap to start (Loyverse's core POS is free; advanced inventory is $25 a month per store, employee management $5 a month per employee). The accounting behind them is thin, so the books still live somewhere else, and Arabic is a translation rather than the design language.

**4. ERPs**: Odoo above all. Everything in one system, including a POS that works offline; priced per user ($7.25 per user per month on a yearly plan for all apps in the first year, $8.95 after), and sized for a company with an implementation partner rather than a shop with one owner.

**5. Local products**: Iraqi and Kurdish vendors, from web products to desktop systems a technician installs on the shop's PC. They know the market: dinars, Arabic, sometimes Kurdish. Quality and continuity vary enormously; the question to ask is what happens when the technician's phone stops answering and where the backups are.

## What is different about Iraq

- **No VAT and no e-invoicing.** There is no general value-added tax in Iraq today and no tax-authority integration. Software built around ZATCA or Egypt's e-invoicing carries features nobody here needs and, sometimes, workflows that cannot be switched off.
- **Whole dinars.** Prices are quoted in whole dinars, in practice rounded to 250. Two-decimal accounting is noise.
- **Dollar on the shelf, dinar in the drawer.** Many shops quote in dollars and take dinars at the day's rate; the books need to stay in dinars while a quote can be written in dollars.
- **Cash first.** Card acceptance exists but is a minority; mobile wallets are growing. The drawer, its shift and its count are the centre of the day.
- **Credit is the norm.** The debt notebook is the oldest ledger in the country. Any system that cannot age a customer's debt and send a statement on WhatsApp is not finished.
- **Kurdish.** Kurds are 15–20% of the population, and Kurdish is an official language: Sorani in Erbil and Sulaymaniyah, Kurmanji in Duhok. Almost no retail software offers either.
- **Connectivity you can predict.** Exam-season shutdowns and daily cuts mean "offline mode" is a requirement, not a feature.

## Where Dashing fits: and does not

Dashing is a point-of-sale, inventory and double-entry accounting platform built in Baghdad for shops in Iraq: Arabic first, Kurdish and English at the same level, whole dinars with quotes in dollars when needed, an offline-first cashier that uploads every sale exactly once, customer statements by WhatsApp, and a built-in assistant (Dash) that explains the numbers and never changes anything without approval. It is priced in dinars: free to start, 420,000 IQD a year for everything.

What it is not: a restaurant system (no tables or kitchen screens), an e-invoicing gateway (none exists here), a bank-connected product (Iraqi banks have no public API), or a payroll system. Our comparisons say when Daftra, Odoo, QuickBooks or even a notebook is the better choice.

## What to expect over the next two years

- **Mobile wallets at the counter** will keep growing; the useful software question is not "does it integrate" but "does the settlement get booked correctly".
- **AI in the back office** is arriving fast; the difference between a useful assistant and a dangerous one is whether it can change your books without you.
- **Kurdish** is an open field; the first products that treat it as a first language will own it.
- **E-invoicing** is not on Iraq's near horizon; treat any vendor selling it as a feature here with caution.

## Sources

- DataReportal, *Digital 2026: Iraq* (published 8 November 2025; data October 2025), https://datareportal.com/reports/digital-2026-iraq
- Internet Society Pulse, *Iraq to Shutdown Internet During 2025 Exam Period* (May 2025), https://pulse.internetsociety.org/en/blog/2025/05/iraq-to-shutdown-internet-during-2025-exam-period/
- Intuit, QuickBooks Online pricing (US list, checked 2026-09-14), https://quickbooks.intuit.com/pricing/
- Intuit, *QuickBooks Desktop Point of Sale discontinuation*, https://quickbooks.intuit.com/learn-support/en-us/help-article/discontinued-offering/quickbooks-desktop-point-sale-discontinuation/L407dYuCG_US_en_US
- Daftra plans (checked 2026-09-14), https://www.daftra.com/en/plans
- Loyverse pricing (checked 2026-09-14), https://loyverse.com/pricing
- Odoo pricing (checked 2026-09-27), https://www.odoo.com/pricing-plan
- CIA World Factbook, *Iraq* (ethnic groups and languages), https://www.cia.gov/the-world-factbook/countries/iraq/

## Other languages

- العربية: https://dashing.krd/blog/iraq-retail-software-landscape-2026

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Dashing · https://dashing.krd/en
