# Sharing a customer's account statement on WhatsApp

> From the customer page: "Account statement" then "Share" opens WhatsApp with a secure link valid for 30 days showing invoices, payments and the balance.

Section: Customers & debts · verified against the product on 2026-09-14

Canonical: https://dashing.krd/en/help/share-a-statement

The statement turns 'you owe an amount' into detail that leaves no room for argument. It is sent as a link, and the customer opens it on their phone.

## Steps

1. Open the customer's page from "Customers".
2. Press "Account statement" to review the entries: "Date", "Description", "Debit", "Credit", "Balance".
3. Press "Share". A secure link is created ("Link ready" appears) and WhatsApp opens with a message carrying it; send it from your phone or computer.
4. To copy the link for another channel: "Link copied" appears after copying.

## Notes

- The statement comes out in the interface language of the staff member who created the link (Arabic/Kurdish/English).
- The link is read-only and allows no changes.
- Sending the statement at the end of every month to every customer with a balance makes the reminder a habit rather than an event.

## What the system does not do

It does not send statements automatically or on a schedule; every link is one tap by you.

## Common questions

**What does the customer see when they open the link?**

A statement page under your shop's name: every invoice with its date and lines, every payment, and the balance — with no sign-in and no app.

**The link has expired.**

Links are valid for 30 days. Send a new one from the same button; the old one shows "This link has expired."

## Other languages

- العربية: https://dashing.krd/help/share-a-statement
- کوردی: https://dashing.krd/ckb/help/share-a-statement

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Dashing · https://dashing.krd/en