For mobile shops: an IMEI per device, a repair from intake to invoice, and installments.
Dashing for mobile shops is the cashier, stock and books for a shop that sells phones by IMEI, repairs them on work orders, and sells new ones on installments.
The repair, as a work order
A work order opens with the customer, a description of the device and the intake notes, and is assigned to a technician. Its states: intake, diagnosing, awaiting parts, in progress, ready for pickup, then closed with an invoice. Parts are taken from stock at their price, labour is written as its own line, and closing issues the invoice with parts and labour together. Cancelling records the time and an optional reason.
The new phone and the accessories
- An IMEI or serial per device once tracking is switched on in Settings, recorded at receiving and kept through the sale and the return; search by it in inventory and invoices
- Installment sales with a plan on the invoice; on cancellation the deposit is kept by default and can be refunded
- Accessories on a categorised photo grid, and gift cards with a balance
- A quote in dollars at the rate you type; the invoice and the books in dinars
What it does not do
Repairs are handled as work orders only: no appointment booking, no automatic status messages to the customer, and in the current version photos attach to expenses only, not to work orders. There is no screen for the movements of one device: the audit log keeps adjustments, counts and transfers, and Dash answers "what moved this item?" in the chat.
Common questions
Can I search a device by IMEI?
Yes, from search in inventory or invoices; the item page shows its stock per branch and its sales and purchase invoices. There is no screen for the movement history of one device.
Does the customer know the phone is ready?
The software does not send messages on its own; when the status changes to "ready for pickup", your staff call or message the customer.
From the blog
- Customer debts: collecting them over WhatsApp without awkwardnessRunning credit sales in a shop in Iraq: a credit limit per customer, debt aging, a statement that reaches the customer on WhatsApp, and the overdue card every morning.
- Dollars on the shelf, dinars in the drawer: how to price and bookWhy an Iraqi shop's books stay in dinars even when the shelf is priced in dollars, how to handle the daily rate and the gap between sale and collection.
Related
Try it in your shop, free, no card.
The free plan: the whole shop for one branch, an offline cashier with stock, debts and accounting, and no cap on selling. What it includes