Selling
Payment methods at the till: cash, card, Zain Cash, credit, and split
What each option at Charge means and where the money is booked: cash in the drawer, card and transfer in a bank account, credit on the customer, and splitting.
Verified against the product on 1 min read
Picking the right payment method is what makes the evening drawer count match. What matters in the books is not the channel's name but where the money landed.
Steps
- Press "Charge" once the cart is complete.
- Pick the method: "Cash" (asks for "Cash received" and shows the change), "Card" (the full amount, booked as a bank collection), "Zain Cash" (the full amount), or "Credit" (requires a customer).
- For credit: pick the customer and enter "Paid now (optional)" if they paid part. If the amount exceeds their credit limit, the over-limit message appears and an owner or an authorised staff member must approve.
- To split a payment between two methods (cash + card, cash + "Transfer / wallet", or "Gift card"): switch to the "Invoice" mode, choose "Split", and allocate until "Balanced ✓" appears.
- Confirm. The receipt states the payment method.
Where each payment is booked
| Method | Booked to | Counted in the drawer? |
|---|---|---|
| Cash | The shift's drawer | Yes |
| Card | A bank account | No |
| Zain Cash (fast mode) | Treated as cash today | Yes |
| Transfer / wallet (invoice mode, split) | A bank/wallet account | No |
| Credit | The customer's balance | No |
| Gift card | The card's balance | No |
What the system does not do
It does not connect to the bank's POS terminal or the wallet to verify that the money arrived; it records what you choose.
Common questions
- The customer paid half in cash and the rest on credit — how do I record it?
- In the fast mode choose "Credit" with a customer and enter "Paid now (optional)"; "Remaining on credit" appears and is booked on their balance.
- Where do I see Zain Cash sales separately?
- In the fast mode Zain Cash is recorded like cash today. To keep it apart, use the "Invoice" mode with the "Split" method and the "Transfer / wallet" slot.
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In the same section
- Creating an offer or promo code and applying it at the tillFrom pricing & offers: "New offer" as a percentage, fixed amount or buy-get, with a promo code, period and minimum cart, then the code at checkout.
- Printing the receipt, saving it as a PDF, or sending it on WhatsAppFrom the invoice page: "Save & print" for an 80 mm thermal printer, "Print PDF only", or "Send" on WhatsApp with a link the customer opens on their phone.
- Returns with or without a receipt, in cash or as creditRecording a returned item: by finding the original invoice or without it, choosing the units returned, refunding in cash or as credit, and the effect on stock.
- Your first sale at the cashier: scan, quantity, discount, and chargeSelling from the fast mode: scan or type the item, change quantity or price with the F keys, hold a sale and resume it, then Charge, with the real button names.
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