Selling
Creating an offer or promo code and applying it at the till
From pricing & offers: "New offer" as a percentage, fixed amount or buy-get, with a promo code, period and minimum cart, then the code at checkout.
Verified against the product on 1 min read
Offers are managed in one place and applied at the till automatically or by code, and the discount shows as its own line on the invoice and in the books.
Steps
- Open "Pricing & offers" and press "New offer".
- Write the "Name (Arabic)" (and its translations if you like), and choose the "Type": "Percent off cart", "Fixed amount off cart", or "Buy-get" (buy X get Y free).
- Enter the "Value" ("Percent (%)" or "Amount (IQD)"), and a "Minimum cart (IQD)" if you want a floor.
- Under "Schedule & targeting (optional)": write the "Promo code" if it should activate by code, "Start date"/"End date" for the period, and "Customer group" to target a segment (VIP, say).
- Press "Activate", then "Save". The offer appears under "Active offers".
- At the till: automatic offers apply when the cart is complete; a code is typed into "Promo code (optional)" before "Charge".
What happens in the books
The discount is recorded on the invoice as a discount, not as a lower original price, so margin reports stay correct and you know what each offer cost you.
What the system does not do
It does not send codes to customers and does not generate one-off vouchers per customer; one code per offer.
Common questions
- The code is not accepted at checkout.
- "Code not valid" appears when the offer is off, outside its period, the cart is below the minimum, or the customer is outside the targeted group.
- Can more than one offer apply to the same cart?
- The best one for the customer among the automatic offers applies, plus one code entered by hand.
Was this page helpful?
In the same section
- Payment methods at the till: cash, card, Zain Cash, credit, and splitWhat each option at Charge means and where the money is booked: cash in the drawer, card and transfer in a bank account, credit on the customer, and splitting.
- Printing the receipt, saving it as a PDF, or sending it on WhatsAppFrom the invoice page: "Save & print" for an 80 mm thermal printer, "Print PDF only", or "Send" on WhatsApp with a link the customer opens on their phone.
- Returns with or without a receipt, in cash or as creditRecording a returned item: by finding the original invoice or without it, choosing the units returned, refunding in cash or as credit, and the effect on stock.
- Your first sale at the cashier: scan, quantity, discount, and chargeSelling from the fast mode: scan or type the item, change quantity or price with the F keys, hold a sale and resume it, then Charge, with the real button names.
This page is also available in العربية · کوردی
Read also
Did not find what you needed? Message us on WhatsApp